Privacy Policy
Effective: October 10, 2024
Last updated: February 25, 2025
When you use SupaExams, you trust us with your personal data. We take this trust very seriously.
Summary
While we encourage you to read the full Privacy Policy, here are some key points:
- We make money when users purchase credits to generate study materials — not by selling or monetizing your content.
- When you sign up and use SupaExams, we process your account information and work with payment processors to handle payments securely.
- To generate study tools (quizzes, exams, summaries, podcasts, flashcards, etc.), we process the files and text you upload.
- We may also collect technical information such as device type, browser, and usage data to improve the service.
- We apply strict security measures to protect your data and keep your privacy safe.
How Does SupaExams Make Money?
SupaExams uses a credit-based system. Users receive free credits upon sign-up and can purchase additional credits when they want to generate more study tools. SupaExams does not monetize user data, nor do we use uploaded content for advertising or marketing purposes.
What Personal Data Does SupaExams Collect?
We collect the following categories of personal data directly from you or your device when you use our services:
- Account Information: When you register, we may collect your email address, password, name, and optional profile information.
- Payment Information: If you purchase credits, this includes payment transaction history and details. Payments are securely handled by third-party processors such as Stripe or other providers (depending on your region). SupaExams does not store your full payment details.
- Device & Log Data: Such as IP address, device type, browser type and version, time zone settings, operating system, and platform.
- User Content: Files, notes, images, audio, videos, or any other content you upload to create study tools.
- Usage Data: Information about how you interact with SupaExams, collected through analytics tools (e.g., Supabase, PostHog) to improve service performance.
How Does SupaExams Use Personal Data?
We process personal data for the following purposes:
- Provide Services: To generate study tools from the files you upload.
- Process Payments: To handle credit purchases and maintain transaction records.
- Communications: To send account information, product updates, or respond to support requests.
- Service Improvement: To fix bugs, improve features, and make SupaExams more useful.
- Legal Compliance: To meet regulatory obligations and protect against harmful activities.
How Does SupaExams Secure and Store Personal Data?
We use a combination of technical, physical, and organizational safeguards to protect your data. These include encryption, secure server configurations, employee access restrictions, and monitoring.
We retain personal data only as long as necessary to provide our services, complete requested transactions, meet legal obligations, and resolve disputes.
Data Retention
- Account Data: Kept as long as your account is active. If you delete your account, we will remove or anonymize your personal data within 30 days, except where we must retain certain information for legal or compliance reasons.
- User Content (files, notes, media): Stored only as needed to provide the service and can be deleted at your request.
- Financial Records: Retained as required by applicable law, generally for 7 years, for audit and tax purposes.
Who Does SupaExams Share Personal Data With?
We may share your personal data with:
- Trusted Service Providers: Such as Supabase for storage, Stripe for payments, and analytics providers like PostHog. They have limited access to your data and are contractually bound to protect it.
- Business Partners (Aggregated/Anonymous Data): In rare cases, we may share aggregated, non-identifiable data for research or product development.
- Government Authorities: If legally required to comply with a valid court order or legal process.
- With Your Consent: If you explicitly authorize us to share information with a specific recipient.
SupaExams never sells your personal data to third parties for advertising or marketing.
Your Privacy Rights and Choices
As a SupaExams user, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing emails
You can exercise these rights directly in your account settings or by contacting us.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
SupaExams Privacy Team
Email: privacy@supaexams.com
Website: www.supaexams.com
We Don’t Sell Your Data
To be absolutely clear: SupaExams never sells your personal data to third parties. Our business model is based entirely on credits you purchase to generate study tools, not on monetizing your personal information.
Your privacy is fundamental to us, and we are committed to keeping your data secure and under your control.